How Reclaim Digital ditched Microsoft Word's spell check for TripleChecker

Before TripleChecker, Reclaim Digital’s proofreading workflow relied heavily on copying and pasting text into Microsoft Word. That process was tedious and still missed critical issues. TripleChecker’s automated and customized proofreading solution has upended their entire approach. Now their team has peace of mind knowing every page is constantly being proofread.

Challenge

Reclaim Digital knew they needed a better proofreading solution. Before TripleChecker, they relied on Word’s basic spelling and grammar checks. While it caught some errors, others slipped through. The deficiencies became even clearer with one of their clients whose large team of writers produced a steady flow of new content. Management kept finding typos, which prompted Joe Giordano to look for an alternative. Joe wanted a solution that could scale and continuously proofread all sites to prevent similar issues going forward.

Solution

Reclaim Digital requested a complimentary scan from TripleChecker of one of the sites they manage. The sample report convinced them to give it a try. After signing up, they met with the TripleChecker team to discuss customizations, including how often to scan and which pages or directories to exclude, features they never had with Word. Since then, every requested customization has been completed in less than a day, making it easy to integrate the tool seamlessly into their workflow.

Results

Reclaim Digital now has peace of mind that every site they build and manage is being proofread continuously. They also know the TripleChecker team is always on hand to make any adjustments to keep the product working perfectly for them. And the client who first prompted them to look for a better solution is no longer finding issues.